Vapi keeps coming up when people research AI receptionists — so let's be straight about what it is. Vapi is a genuinely great developer platform for building voice AI agents. That's different from a receptionist you can just switch on.
This is an honest comparison: where Vapi shines, where it doesn't, and how to tell which one you actually need.
A toolkit, not a receptionist
Vapi gives developers the building blocks to create voice agents: you connect a speech-to-text engine, a language model, a text-to-speech voice, and a phone number, then write the prompts and logic, wire up your integrations, and maintain it all as things change. Billing is per minute of usage, on top of the model and telephony costs you bring.
If you're a developer or an agency building a custom voice product, that flexibility is the whole point. If you're a plumber, a dentist, or a restaurant owner who just wants the phone answered, it's a project you didn't ask for.
Vapi vs done-for-you
| Vapi (build-it-yourself) | We Get Found (done-for-you) | |
|---|---|---|
| Who it's for | Developers & agencies | Small-business owners |
| Setup | You build, prompt, integrate | We set it up for you |
| Pricing | Per-minute + model + telephony | Flat $147–$397, unlimited calls |
| Your phone number | You configure it | Keep your number (we do it) |
| Maintenance | Ongoing — yours | Ours |
| Lead capture & portal | Build your own | Included — every call logged |
| Time to live | Days to weeks of dev | About a day |
| If it breaks | You debug it | We fix it |
Based on Vapi's published per-minute model (2026-07-12). Vapi's total cost depends on the speech, language-model, and telephony services you connect, plus your build and maintenance time.
"Cheap per minute" isn't the whole bill
Vapi's per-minute rate can look cheaper than a flat plan — until you count everything around it: the hours (or the developer you pay) to build it, the model and phone costs stacked on top, and the ongoing job of keeping it working when a voice model updates or an integration breaks.
A done-for-you receptionist folds all of that into one predictable price. You're not buying minutes; you're buying "my phone is always answered and I never think about it."
A simple decision rule
- 1
Choose Vapi if you have developers, want a fully custom voice product, and see the build/maintenance as part of your business.
- 2
Choose done-for-you (We Get Found) if you want your phone answered this week, a flat bill, your existing number, and zero maintenance.
- 3
Still unsure? Ask yourself who fixes it at 9pm on a Saturday when a call fails. If the answer isn't "a developer I employ," pick done-for-you.
Frequently Asked Questions
Want it answered, not engineered?
We Get Found is the done-for-you option: we build, run, and maintain your AI receptionist. You keep your number and pay one flat price.
Done-for-you · flat rate · keep your number · we maintain it.