This is the number-one worry we hear before anyone signs up: "My number is on my truck, my signs, ten years of ads, and my Google listing. I can't change it."
Good news — you don't have to. You keep your exact number and add an AI receptionist behind it using simple call forwarding. Here's how it works.
You keep your number — full stop
You never cancel, port, or transfer your existing number. It stays with your current carrier exactly as it is. All we do is forward calls from your number to a dedicated AI receptionist line — the same way you'd forward your desk phone to your cell.
Your customers keep dialing the number they already know. The forwarding happens invisibly in the background.
How to set it up (4 steps)
- 1
Keep your number where it is. Leave your business number exactly as it is with your current carrier. Nothing to cancel.
- 2
Get your AI receptionist number. We give you a dedicated number your AI receptionist answers 24/7 (included in your plan).
- 3
Turn on call forwarding. In your phone or carrier settings, forward calls to the AI number. Choose always, when unanswered, or after hours only — we'll walk you through it for your specific carrier.
- 4
Test and go live. Call your own number, confirm the AI answers with your business name, and you're done. Same number, now always answered.
Choose exactly when the AI answers
Forwarding isn't all-or-nothing. Most owners start with "only when I don't pick up" so they still answer calls themselves when they can, and the AI catches everything else — nights, weekends, lunch rushes, and the calls that would've gone to voicemail.
Prefer the AI to handle every call so you're never interrupted on a job? That works too. And you can flip it off anytime — forwarding is a setting you control, not a contract.
Why forwarding beats porting your number
Some services ask you to port (permanently move) your number to them. We don't recommend it: porting can take days, risks downtime, and hands control of your most valuable asset to a vendor. If you ever leave, getting it back is a headache.
Forwarding keeps your number yours. No downtime, no risk, no lock-in — and you can turn it on today.
Frequently Asked Questions
Add an AI receptionist — keep your number
We set up forwarding for you and hand you a receptionist that answers 24/7. Your number never changes.
Keep your number · no porting · turn on/off anytime.