AI phone answering for local businesses

Answer more customer calls even when your team is busy.

A trained AI receptionist can answer common questions, capture leads, route callers, and help customers take the next step using approved business information.

Available for after-hours coverage, overflow calls, or full-time first response.

How it works

Three steps, one clear call flow.

We keep the setup simple: teach the receptionist the approved facts, let it handle the right calls, and hand the exceptions to a person without drama.

1

We learn your business.

We configure the receptionist with approved information about your services, service area, business hours, pricing guidance, frequently asked questions, routing rules, and escalation instructions.

2

The receptionist handles appropriate calls.

It can greet callers, identify the reason for the call, answer approved questions, capture contact details, qualify inquiries, and route calls according to your rules.

3

Your team handles the exceptions.

Urgent, sensitive, unusual, or high-value calls can be transferred or escalated. Human takeover is part of the system, not a failure.

What it can handle

Useful first-response work, without pretending to know everything.

Capabilities depend on the configured call flow, telephony setup, and the approved information you provide. The receptionist should stay inside that script and escalate when it is unsure.

Common customer questions

Answer approved questions about services, hours, and the next step a caller should take.

Service-area confirmation

Confirm whether a caller is in your service area before the team spends time on the wrong lead.

Business hours and availability

Handle after-hours calls, overflow calls, or full-time first response with the rules you approve.

Caller information collection

Gather contact details and the reason for the call so your team has something useful to follow up on.

Basic lead qualification

Ask the questions you want asked first, then route the lead or flag it for human review.

Call routing and follow-up

Route the call or collect a summary for your team when the conversation should move on to a person.

Designed to know when a person should take over

Escalation is part of the design.

The receptionist should not improvise answers outside the approved knowledge you give it. When a call moves into a risky or unclear area, it should pass the conversation to a person according to your rules.

When to escalate

  • Emergencies and safety issuesRoute the caller to a person immediately when the situation is urgent or sensitive.
  • Complex complaintsEscalate when the call is more than a routine question or standard follow-up.
  • Legally sensitive questionsDo not let the system improvise where the answer needs judgment or review.
  • Medical decisionsUse a human handoff whenever a call touches health, treatment, or other regulated advice.
  • Unusual pricing requestsPass anything outside approved pricing guidance to a person.
  • Caller requests a personIf the caller wants a human, the flow should respect that request.

What good escalation looks like

This is not a fallback because the system failed. It is the route that keeps the experience calm, accurate, and trustworthy when the call is outside the approved script.

1. Pause The receptionist avoids guessing and keeps the caller moving.
2. Capture It collects the details your team needs for a useful follow-up.
3. Hand off The call moves to a human according to the configured rule set.

Live demo

Hear the live assistant on the site.

Use the microphone button on the page to ask about pricing, services, or what We Get Found does. The assistant responds in real time using the live widget.

How to try it

Open the live demo, allow the microphone when your browser asks, and ask a simple question. The widget is designed to handle a real conversation instead of a scripted fake transcript.

  • Ask what the service does.
  • Ask about pricing or setup.
  • Listen to how the assistant responds.
  • Use the same call flow on your own site after launch.

What the demo is for

It shows the actual live interaction path, not a fake call transcript or fabricated performance stat. If the flow feels useful, we can discuss the configuration that matches your business.

Primary CTA Hear a demo
Secondary CTA See how it works
Browser note Chrome or Edge on desktop works best when using the microphone.

Pricing

Simple, flat pricing. No per-call surprises.

One flat monthly price per plan, billed in US Dollars (USD). No per-call or per-minute charges. Every plan includes a 14-day money-back guarantee, and you can cancel anytime.

Solo
$147/mo

For owner-operators and single-line businesses.

  • Approved call script
  • Call answering and lead capture
  • Business hours, overflow, and after-hours routing
  • Spam / robocall filtering
  • Answers 2 calls at once
  • Covers normal call volume (~400 talk-minutes/mo)
Get started
Multi-Location
$397/mo

For multi-location or higher-volume operations.

  • Everything in Team
  • Multi-location planning
  • Higher-volume configuration review
  • White-glove onboarding
  • Answers 6+ calls at once
  • Covers ~1,500 talk-minutes/mo, or a custom volume we set with you
Get started

Straight talk on the terms. Flat monthly, USD. No per-call charges, no surprise overages.

  • Try it risk-free for 14 days. New customers, first subscription — if it’s not right in the first two weeks, tell us and we’ll refund your first month in full.
  • Fair use. Each plan covers normal call volume for its tier (the minute ranges above). We don’t bill surprise per-minute fees — if your calls consistently run higher, we’ll reach out to move you to the right plan.
  • Concurrency. Your plan answers multiple callers at once (2 / 4 / 6+ by tier); more available on higher tiers.
  • Billing & cancellation. Billed monthly in advance. Cancel anytime — no contracts, no cancellation fees. Cancelling stops your next renewal; service runs through the end of the month you’ve paid for.
  • Refunds. Monthly fees are non-refundable for the current month once it begins (aside from the 14-day guarantee), because the service runs continuously. Billing errors or duplicate charges are refunded in full within 60 days. See our Refund Policy.

Service models

How the options differ.

This is the simplest way to think about the decision: a person at a desk, a human answering service, or an AI receptionist that can hand off to a person when the call needs judgment.

Hiring an employee

Best when you want one person fully dedicated to the desk and the schedule is consistent enough to justify payroll, training, and coverage.

  • Personal judgment and continuity
  • Payroll, training, and coverage gaps
  • Works well for a stable front-desk role

Using an answering service

Best when you want live humans to answer calls without hiring internally, and you are comfortable with a service model that is usually more transactional.

  • Human coverage without hiring
  • Service depends on a staffed queue
  • Useful when every call needs a person right away

AI first response with human escalation

Best when you want a fast first response, a structured script, and a clean handoff to a person when the conversation moves outside the approved flow.

  • Fast first response and capture
  • Clear rules for routing and escalation
  • Good fit when routine calls outnumber exceptions

FAQ

Practical answers before you decide.

The questions that matter most before you decide: what callers hear, what happens when the system is unsure, what’s included, and how billing works.

Will callers know they are speaking with AI?
Yes. The greeting can disclose that the caller is speaking with an AI receptionist, and we tailor the exact wording to your business and market.
Can it transfer a caller to a real person?
Yes, when the routing rules are configured to send an exception, urgent matter, or requested handoff to a person.
What happens when it does not know an answer?
It should stay inside the approved script, avoid guessing, capture the useful details, and escalate or route the call according to the configured rules.
Can it use my existing business number?
Yes. The flow can be set up around your existing number or a new number, depending on your call-routing plan. We confirm the telephony setup with you during onboarding.
Can it answer after hours only?
Yes. The call flow can be configured for after-hours coverage, overflow coverage, or full-time first response.
Can it schedule appointments?
Yes, when the scheduling workflow is set up and verified for your account. We turn booking on only once it’s confirmed working with your calendar.
Which scheduling or CRM systems are supported?
We connect to common scheduling and CRM tools (for example Google Sheets and Airtable) during setup. Tell us what you use and we’ll confirm the fit before you go live.
Can it send call summaries?
Yes — call summaries can be delivered to your email or CRM. We set the delivery and retention details with you during onboarding.
What are the usage limits?
Plans are flat monthly and cover normal call volume for your tier — about 400 / 800 / 1,500 talk-minutes per month for Solo / Team / Multi-Location. We don’t bill surprise overages; if your volume consistently runs higher, we’ll help you move to the right plan.
How long does setup take?
Most accounts are live within a few business days, once we have your call script, routing rules, and number setup.
Can I cancel?
Yes. Cancel anytime — no contracts and no cancellation fees. Cancelling stops your next renewal, and your service stays active through the end of the month you’ve already paid for. See our Refund Policy.
What is included in the monthly price?
Your monthly plan includes the configured call flow, your setup/support level, and normal call volume for the tier (the talk-minute ranges shown on the pricing cards). No per-call charges.
Are calls recorded or transcribed?
No — we don’t record your calls or keep a word-for-word transcript. The receptionist listens in the moment to help the caller, then keeps only a short summary of what they needed plus their contact details, so your team can follow up.
How is caller information handled?
Caller details are collected only as needed for follow-up and stored according to the retention and privacy rules we set up with you. See our Privacy Policy.

Ready to hear the difference?

Listen to the live demo, then decide whether the flow fits your business.

We keep it honest: a real demo, clear flat pricing, and no promises we can’t keep.